Customer Resolutions Specialist - Seasonal

Customer Resolutions Specialist - Seasonal

  • Location SALT LAKE CITY, UT
  • Department Member Services
  • Team Call Center
  • Employment Type -
  • Position -
  • Requisition GH1814035

What you'll do at

Walmart eCommerce, Utah's Best of State 2019 winner needs you! If you are a remarkable person who has the skills to provide the best customer service possible, over multiple channels, then we have the right opportunity for you! Want to know what it's like to work with Utah's Best of State for 2019? Come see for yourself! 

Perks and Benefits: 

  • Awesome culture 
  • Benefit Package
  • Paid training
  • Fortune 100 company
  • Office perks: game room, free snacks, monthly food card, wellness rooms, and casual dress

You'll make an impact by...

  • Providing exceptional customer service via phone and chat channels.
  • Contributing to the awesome team environment so your peers and you are motivated to perform at the highest potential.
  • Communicating with our customers and resolving questions and address concerns.

You'll sweep us off our feet if you...

  • You are a strong believer in helping our customers with a positive and happy attitude.
  • You are looking for career growth.
  • You are adaptable and work well under pressure.
  • You are team oriented.
  • You are a great communicator.
  • You are comfortable navigating multiple systems.
  • You are resourceful.

Minimum Qualifications:

  • 6 months of experience addressing and responding to customer requests in a customer service environment.

Additional Preferred Qualifications :

  • 1 year's experience addressing and responding to customer requests in a contact center or retail industry.

 

Shift: 1:30 PM-10:00 PM, Sunday-Thursday or Tuesday-Saturday

 

   

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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