Business Development Manager (CA or NJ)

  • Location HOBOKEN, NJ
  • Department -
  • Team -
  • Employment Type -
  • Position -
  • Requisition GH1987863

What you'll do at

This role can be based in Hoboken, NJ OR San Bruno, CA

About Walmart

This Is That Place where opportunity knocks. Our Walmart eCommerce team is obsessed with finding ways to help our customers live better, raising the bar for an entire industry along the way. You’ll play a crucial role in shaping the future of shopping, working with crazy talented people in an environment that values kindness and transparency. With the energy of a startup and the scale of the Fortune One, it’s the ultimate innovator’s playground. Are you hungry to own your career and catapult ideas into action? Read on.

About the Team, Marketplace – Strategic Account Management  

Walmart.com is committed to creating a superior customer experience and marketplace sellers are an instrumental part of that strategy. Walmart’s Marketplace team is focused on growing the business by acquiring, onboarding, and managing new brands and sellers with a seller-first approach.  

The Strategic Account Management (SAM) Team is responsible for managing a book of business for Walmart’s top Tier 1 sellers. They are responsible for hitting GMV goals by optimizing the business of existing sellers and driving growth of new strategic partners. This team will own the business front-to-back and will get exposure to all areas of the business, including: seller recruitment, onboarding, site merchandising, marketing, account management, and more. The SAM team will work collaboratively to deliver a best-in-class marketplace experience for our customers and cost-effective, sustainable businesses for our sellers.  

About the Job, Business Development Manager

People Development: Coaches less experienced team members and provides feedback to enhance skills, knowledge and work performance. Mentors less experienced associates.

Strategic Initiatives: Assists in identifying business improvement opportunities, provides input into, and supports the development of plans for an L0 category. Supports the development of business cases for business improvement initiatives by conducting research and benchmarking options.

Business Development and Partnerships: Prospects using category lead lists and executes a high volume of cold outreach to a list of strategic target partners. Helps manage seller relationships and handles interactions with certain brands, retailers, and distributors in a variety of functions. Begins to manage marketing activities with a defined list of prospects, partners and sellers.

Marketplace Policies/Standards: Assists in communicating ideas to Product for building tools and processes to optimize business development and vendor management for a category or business area. Identifies gaps in current processes and tools and recommends changes to improve business development and vendor management.

Research and Analysis: Executes analyses and synthesizes data, recognizes patterns that inform business decisions (e.g., segmentation, ROI/customer growth, conversion and retention rates, profitability). Identifies key benchmarks and reviews benchmarking research conducted by others. Leverage reports (basic and customized) and suggests improvements to dashboards/metrics.

Collaboration: Works with cross-functional teams within a category or business area (e.g. Product, Marketing, Category Management, MP Strategy, Strategic Account Management).

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices. Supports and aligns efforts to meet customer and business needs, building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders. Identifies business needs, determines and carries out necessary processes and practices, monitors progress and results, recognizes and capitalizes on improvement opportunities, and adapts to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans. Uses the Open-Door Policy and demonstrates and assists others with applying these in executing business processes and practices.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Customer/Member Centered: Meet Internal and External Customer/Member Needs - Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions.

Judgment: Demonstrate Professional Judgment - Researches and integrates relevant information and data and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions.

Execution and Results: Focus on Execution and Results - Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals.

Planning and Improvement: Plan for and Improve Performance - Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices.

Influence and Communicate: Build Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.

Ethics and Compliance: Model Ethics and Compliance - Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures.

Adaptability: Adapt Professionally - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in one's area of expertise. Embraces change and supports its implementation.

Build Relationships: Form Relationships - Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from diverse backgrounds, experiences, and functional areas to discover new perspectives.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

  • Enters and locates information on computer.
  • Presents information to small or large groups and individuals.
  • Communicates effectively in person or by using telecommunications equipment.
  • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Visually verifies information, often in small print.
  • Reads information, often in small print.

Requirements

  • Bachelor’s degree in business or related field or equivalent experience
  • Three years related experience

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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