Category Operations Associate

Category Operations Associate

  • Location CHARLESTOWN, MA
  • Department Retail
  • Team Retail
  • Employment Type -
  • Position -
  • Requisition GH1908936

What you'll do at

THE POSITION is seeking a full-time Category Operations Associate to join a team of eCommerce experts at our headquarters in Charlestown, MA. This individual will work cross-functionally with several internal teams to ensure product is added to the site in a timely and efficient manner.  This role will also work directly with vendors to collect and update all seasonal information.  The right candidate will be well organized and operate efficiently in a fast-paced environment.


  • Work with vendors to collect product setup information and seasonal updates.
  • Work cross-functionally with Product Catalog Operations, Site Operations, Merchandising, Inventory and Planning teams to ensure proper item setup on the site.
  • Ensure that styles live are accurate and include all necessary images. Work with vendors and internal teams to add styles to the feed and address any missing information.
  • Create and analyze both scheduled and ad hoc reports including sales, sku summaries, pricing, images, styles live, inventory arrival, etc.
  • Investigate questions and secure answers for Product Catalog Operations team.
  • Ensure accuracy of all season codes, adjusting and updating as necessary.
  • Populate templates with product pricing and style information.
  • Assist in completing and tracking purchase orders as necessary.
  • Support Product Catalog Operations team as needed which would include but not limited to; processing styles, determining product type, creating and editing product descriptions and features, and troubleshooting missing data.
  • Assist with other projects as needed


  • Associates Degree and 1+ year of data entry, fashion, retail, or equivalent experience
  • Intermediate knowledge Microsoft Office Suite, and within Excel specifically including formulas and VLOOKUPS (experience with macros a plus!)
  • Effective time management, problem solving, and multi-tasking skills
  • Detail-oriented and efficiency driven approach
  • Ability to learn new systems as needed
  • Ability to work in a fast pace environment while meeting business deadlines
  • Possess strong verbal and written communication skills
  • Strong drive to think customer first, take initiative, work proactively, and learn new skills
  • Interest/passion in e-commerce, fashion, footwear, or related fields


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