Senior Manager, Technical Ad Operations
- Location SAN MATEO, CA
- Department Retail
- Team Walmart Media Group
- Employment Type -
- Position -
- Requisition GH1888079
What you'll do at
This Is That Place where opportunity knocks. Our Walmart eCommerce team is obsessed with finding ways to help our customers live better, raising the bar for an entire industry along the way. You’ll play a crucial role in shaping the future of shopping, working with crazy talented people in an environment that values kindness and transparency. With the energy of a startup and the scale of the Fortune One, it’s the ultimate innovator’s playground. Are you hungry to own your career and catapult ideas into action? Read on.
About Walmart Media Group
At Walmart, we enable the connection between supplier brands and retail shoppers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, high-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable – and we have Walmart’s sales data to prove it. Walmart Media Group wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart’s overall growth strategy.
Walmart Media Group (the digital ad sales arm for Walmart.com, Jet, Hayneedle, Online Grocery, Vudu, etc.) is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full funnel ad solutions leverage Walmart’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers.
Walmart Media Group is seeking an experienced Head of Technical Ad Operations, Senior Manager to join our fast-growing operations team. We are looking for an individual who loves digging into data, troubleshooting, learning new technologies and solving difficult problems. As the Sr. Manager, Technical Ad Operations, you will manage a team responsible for the technical support and on-boarding of new ad products across the WMG ad portfolio.
You will partner closely with Product and Engineering to roll-out new products, features, and integrations. You will become an expert in Walmart's omni-channel solution, using Walmart’s proprietary data, to deliver exceptional performance for our clients.
- Manage and run Technical Ad Operations Team
- Develop and implement processes, systems and standard methodologies for technical ad operations.
- Level 2 technical support for campaign issues and discrepancies
- New product Q/A and Testing
- Liaise with Product and Engineering, providing feedback to improve operational efficiency and workflow.
- Development of trafficking and ad operations specifications and documentation for new products
- Support platform bugs
- Train campaign management and ad operations teams on new product execution and product enhancements
- Technical evaluation for all WMG vendors and partners
- Establish team goals and work with direct reports to execute, measure progress, and share results
- Provide mentorship, guidance and career development to a team of Technical Ad Operations Analysts.
- 6+ years of experience in Digital Ad Ops, Product or Engineering
- Experience managing Ad Ops or Support Teams.
- BA/BS or equivalent 4 year university degree
- A great depth of understanding on the online advertising industry: desktop, mobile (web/in-app), video, and search technologies, as well as measurement platform knowledge
- Highly proficient in digital ad server technology (e.g. Google Ad Manager), Demand Side Platforms (e.g. AppNexus, DV360), SaaS platforms and data measurement.
- Strong knowledge of campaign lifecycle management, ad sales process, trafficking, QA, performance analytics/ reporting.
- Comfortable working with large data sets using a variety of tools
- Strong verbal and written communication skills
- Passion for digital media and advertising technology