Manager, Partner Performance

Manager, Partner Performance

  • Location SAN BRUNO, CA
  • Department Retail
  • Team Partner Operations
  • Employment Type -
  • Position -
  • Requisition GH1864565

What you'll do at

The DSV Performance Manager will successfully manage the shipping & fulfillment performance for a select group of suppliers, continually raising the DSV performance bar and delivering an excellent customer experience (as measured by NPS).

What you’ll do 

  • Create and leverage strong internal & external relationships
  • Analyze key performance indicators (KPIs) and continually evaluate and improve DSV performance by comparing projections to actual results
  • Proactively identify unmet internal/external needs and propose viable solutions for improvement
  • Develop and drive process improvement for the future
  • Scale operational tasks

About you

  • Strong desire to learn the workings of partner performance and drive continual improvement
  • Track-record of effectively managing your time to achieve goals with moderate guidance 
  • Positive attitude and team player, constantly pushing yourself and others to excellence  
  • Operate with a strong bias for action even in areas of uncertainty and ambiguity 
  • Ability to tell simple stories thru sophisticated analysis for Leadership
  • Flexible to develop and design adhoc reports based on business needs

Minimum qualifications

  • 5+ years experience in a retail or consumer company
  • Strong Excel, data analysis experience; forecasting experience a plus
  • Excellent written/verbal communication skills 
  • Collaborative, positive and persistent personality
  • Experience in managing and motivating direct reports
  • Ability to travel (<5%)

 

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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