Virtual Customer Service Representative - Work f...

Virtual Customer Service Representative - Work from Home!

  • Location SALT LAKE CITY, UT
  • Department Member Services
  • Team Call Center
  • Employment Type -
  • Position -
  • Requisition GH1820763

What you'll do at

(UTAH RESIDENTS ONLY)

Location: Draper, Utah (must live within driving distance of Draper for the Four-week onsite training - no candidates considered outside of the state)

 

Perks and Benefits for our Customer Service Representatives:

  • Awesome culture 
  • Flexible work schedules, including WFH 
  • $100/month bonus
  • Temp to Perm opportunity for the best of the best 
  • Benefit Package
  • Paid training
  • Fortune 100 company
  • Office perks: game room, free snacks, monthly food card, wellness rooms, and casual dress

 

Our Customer Service Representatives will...

  • Providing world-class customer service via phone channels
  • Contributing to the awesome team environment so your peers and you are motivated to perform at the highest potential.
  • Communicating with our customers and resolving questions and address concerns.

 

Our Customer Service Representative Background...

  • You are a strong believer in helping our customers with a positive and happy attitude.
  • You are looking for career growth.
  • You are adaptable and work well under pressure.
  • You are team oriented.
  • You are a great communicator.
  • You are comfortable navigating multiple systems.
  • You are resourceful.

 

Minimum Qualifications:

  • 6 months of experience addressing and responding to customer requests in a customer service environment.

Additional Preferred Qualifications :

  • 1 year's experience addressing and responding to customer requests in a contact center or retail industry.

 

Schedule:

  • We are recruiting for 8-hour shifts between 7am-1:30pm and might include a weekend day.
  • Training conducted for four weeks in person in Draper, Monday-Friday, 9am-5:30pm MT (full attendance required)

 

Pay & Benefits:

  • $15 per hour starting wage
  • Access to Walmart's medical, dental, and vision plans at 90 days of continuous employment
  • Accrued PTO at 90 days of continuous employment

 

   

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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