Installer, Walmart InHome Delivery

  • Location KANSAS CITY, MO; PITTSBURGH
  • Department -
  • Team -
  • Employment Type -
  • Position -
  • Requisition GH1768913

What you'll do at

Walmart InHome delivers fresh groceries from your local store directly to your kitchen or garage fridge. Rolling out to over 1 million customers in Kansas City, Pittsburgh and Vero Beach this Fall.

We are a scrappy and entrepreneurial team with access to the resources of the world's largest retailer. We're building cutting edge technology to deliver fresh grocery from your local Walmart store directly into your fridge.

 What You’ll Do / Key Accountabilities 

  • Travel to customer homes to perform smart device installations for Walmart InHome delivery service 
  • Assess customer’s home situation and guide them to the best solution in terms of which device to install (smart lock or garage door opener) 
  • Educate customer on basics of In-Home delivery service 
  • Manage service requests and coordinate installation scheduling with customers 
  • Manage smart device inventory, including receiving deliveries and transporting devices between storage points around the city, and conducting regular inventory counts 
  • Provide maintenance/support for hardware of existing customers 
  • Communicate with Customer Service and central Project Franklin to provide on-the-ground feedback 

Job Requirements 

  • Minimum 2 years experience as locksmith, technician, or related position 
  • Tech savvy (comfortable using iPhone, Z-wave technology, etc.) 
  • Excellent communication skills, can think on your feet and be a team player 
  • Great customer service skillsprofessional and courteous  
  • Have a car, excellent driving record, and automotive insurance coverage 
  • No felony convictions 
  • The ability to lift 50 lbs. 
  • Willing to work and/or be on call on weekends 

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