Director Site Merchandising, Curation & Planning H...

Director Site Merchandising, Curation & Planning Home Improvement

  • Location SAN BRUNO, CA
  • Department Retail
  • Team Enthusiast and Professional
  • Employment Type -
  • Position -
  • Requisition GH1716901

What you'll do at

What you'll do

Want to help change the future of online commerce?  Ready to work with a team of bright minds at the intersection of content, commerce, and technology to build the world’s most customer-centric home shopping experience? 

The Home Improvement team is looking for a Director of E-commerce Site Merchandising and Planning to help drive online merchandising strategies leveraging web analytics and to improve the overall customer experience. The ideal candidate will possess 6+ years of e-commerce experience in a data driven culture and demonstrated experience managing a team. 

This role will report to the GM/VP of Home Improvement and will be based at at Walmart e-commerce HQ in San Bruno, CA.   

WHAT YOU WILL GET TO DO:

The Director of E-commerce Site Merchandising and Planning will lead a team focused on managing our budget/financial targets, delivering and executing actionable insights, analyses and recommendations that inform day to day business and long-term strategy. This position is responsible for:

  • Creation of our financial plans at multiple levels and monitoring we are delivering our financial targets. This will require close collaboration with category merchandising.
  • Close collaboration with planning and supply chain to ensure healthy inventory position and ordering of products customers want.
  • Creating a vision and plan take the Home Improvement site experience to the next level (navigation, search, inspiration and curation) and offer a best-in-class customer experience
  • Build, oversee and drive storytelling strategy, incorporating business priorities and trends to create market-leading content that drives repeat visits and increased engagement
  • Achieving topline and bottom line sales plans, conversion goals, usability performance targets and corporate objectives
  • Improving processes related to usage of site metrics, curation, content integration, site merchandising and onsite personalization.
  • Manage, mentor and develop team for future growth within the department and organization
  • Continue to review organizational structure to ensure accurate headcount to facilitate the continuing growth of the business
  • Thoroughly understand competitive landscape primarily focused on navigation, search, customer experience, and driving roadmap priorities to incorporate into the business
  • Identify, recommend and implement strategies that improve visitor engagement and conversion
  • Improve customer experience ratings, conversion metrics and profit
  • Partner with other Marketing leaders to improve customer acquisition and retention rates

WHO YOU ARE:

  • Bachelor’s degree required, Master’s degree preferred
  • Minimum of 6-8 years’ experience in e-commerce in a data driven environment
  • 4 years of demonstrated experience managing a team
  • Proficiency in e-commerce platforms, planning and/or site analytics tools (e.g. Google Analytics and Adobe Site Catalyst), and familiarity with content management tools
  • Technical aptitude with web-based tools and proficiency with Microsoft Office Suite
  • Ability to work evening and weekend hours as needed during peak season
  • Demonstrate understanding of retail e-commerce landscape, including “best practice” features and functionality
  • Utilize strong communication, interpersonal, analytical and problem-solving skills
  • Excellent writing, speaking and presentation skills
  • Ability to be action and detail oriented, organized with ability to manage teams to execute within deadlines
  • Demonstrate strong resource workload and capacity management skills with a proven ability to manage multiple resources, priorities and a large volume of business
  • Leverage strong interpersonal skills and ability to manage relationships with cross functional resources
  • Analyze and react to quality and performance metrics to drive quality and efficiencies within the team
  • Demonstrate sound business judgment, proven ability to influence others and strong decision making skills
  • Work effectively with and present to individuals at all levels
  • Cultivates an environment that is safe, innovative and positive. Create an energetic and high performing culture.
  • Lead a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
  • Be assertive, adaptable and demonstrate initiative in a fast-paced environment with competing priorities
  • Self-motivated and resourceful with a creative mindset
  • Successfully manage outside vendor relationships
  • Ability to learn and utilize our in-house analysis tools

WHAT WE CAN OFFER YOU:

  • Exciting, challenging problems to solve - you'll never have a boring day at the office
  • A refreshingly fun work environment where you will collaborate with a smart and talented team of merchandisers, designers, engineers and business folks who care most about getting things done
  • Unique chance to work with our family of brands: Walmart, Jet, etc.
  • Opportunity to participate in the growth stage of a business

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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