Senior Manager Partner Performance Operations

  • Location SAN BRUNO, CA
  • Department -
  • Team -
  • Employment Type -
  • Position -
  • Requisition GH1714329

What you'll do at

Walmart Marketplace Partner Performance team is focused on continuing to develop best in class tools and operational processes to accelerate partner growth, ensuring our customers have an optimal experience.

We want candidates that are ambitious, quick learners, strategic thinkers, and have an entrepreneurial spirit. This role is heavily cross-functional, requiring working knowledge and coordination with merchandising, engineering, compliance, finance, and technical teams. Candidate should also understand how to use technology to help drive future enhancements and define requirements for the technology platform to meet business needs.

 Who are you:

  • Have excellent data analytics skills with a strong focus on execution
  • Partner with product, engineering, operations, merchandising, and external partnerships to deliver the best customer and seller experience
  • Project Management or Lean Six Sigma certification
  • Have the ability to simplify strategy into simple actions that show results
  • Deep understanding of marketplace ecosystem & business model
  • Work cross-functionally across multiple locations, so communication, collaboration, and organization are critical to your success
  • Uncompromising commitment to the customer
 

In this role, you will:

  • Track-record of effectively managing teams to complete multiple, time-sensitive projects and competing priorities while maintaining strong associate engagement.
  • Be able to understand a complex system and explain it in simple, but concise terms to a broader group
  • Exceptional analytical, quantitative, and critical thinking skills
  • Develops strong, win/win relationships with internal and external partners
  • Excellent written and verbal communication skills with the ability to champion products throughout the organization, including senior management and cross-functional group
  • Capacity to communicate complex concepts in easy-to-understand terminology
  • Minimal travel required 

 Minimum Qualifications:

  • Bachelor's degree in a relevant and quantitative field (e.g., Operations Research, Economics, Management Science, Business Analytics, Statistics, etc.).
  • 7-10 years of total work experience and 3-5 years managing high-performance teams
  • Track-record of effectively managing teams to complete multiple, time-sensitive projects and competing priorities.
  • Professional experience in SQL, Teradata, Analytics, or Finance.
  • Experience in establishing, measuring, and meeting service level agreements, improving the availability, performance, and quality of systems, and managing complex on-the-fly operational concerns.
  • Self-directed, well organized and have excellent follow-up skills.
  • Proficient in MS-PowerPoint and comfortable building presentations to tell a clear story.

 Additional Preferred Qualifications:

  • Experience in retail, e-commerce, or Marketplace
  • Startup mentality: scrappy, creative, and constantly iterating to be best-in-class
  • Structured and organized thinker who can drive analytical projects to completion with minimal direction; intense analytical ability, attention to detail and ability to deep-dive when necessary

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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