Inventory Control Quality Assurance Specialist- ICQA

Inventory Control Quality Assurance Specialist- ICQA

  • Location BRONX, NY
  • Department Fulfillment Center
  • Team Fulfillment Center
  • Employment Type -
  • Position -
  • Requisition GH1669643

What you'll do at

ICQA Specialist

About the Job

The ICQA Specialist is part of the Inventory Control team. Responsibilities include, but are not limited to the following: 

  • Keep track of, organize and check overages for all POs on designated line
  • Research and correct problem issues from all receiving functions
  • Maintain an organized and “visual” problem/salvage/donation area
  • Submit all problems that require external support via the MS Ticket process within 24 hours of issue occurrence
  • Reconcile all responses to MS Ticket within 24 hours of receiving response
  • Make inventory adjustments for all recall, returned, and expired inventory
  • Research inventory issues with all orders and partner with Outbound to ensure all orders are complete prior to cut off times
  • Assist in training new ICQA associates for ICQA processes
  • Handle all other relevant ICQA processes and procedures
  • In addition, one of the most important aspects of your job is to lead change at lightning
  • Regular bending, lifting, stretching and reaching both below the waist and above the head, and lift and move totes up to 49 pounds each 
  • Continual standing and/or walking an average of 5 miles daily 
  • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)  


  • Must be willing to learn to operate PIT equipment
  • Productivity- Must currently be meeting department productivity metric expectations
  • Accuracy is key- Must be in “good” or “satisfactory” standing
  • Must be proficient with Microsoft Office Suite, Outlook, and Thor system
  • Detail oriented with strong written and verbal communication skills
  • Approachable – willingness to answer employee questions
  • Problem-solving and critical thinking skills required
  • Must have a full point when the position closes

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