Senior Manager of Site Merchandising, City Grocery

  • Location HOBOKEN, NJ
  • Department -
  • Team Urban Grocery Operations and Curation
  • Employment Type -
  • Position -
  • Requisition GH1529268

What you'll do at

Senior Manager of Site Merchandising, City Grocery

The Site Merchandising team is responsible for leading the strategy, assortment curation and optimization of the website/app, and development of our customer experience at  This role, reporting to the head of site merchandising, will support the City Grocery business. Your ultimate responsibility is to collaborate with category managers, marketing and product to ensure we provide the consumer the optimal shopping experience on The right candidate will be a self-starter who can advocate like an owner for their business; drive for action and results; be comfortable flexing between analytics, strategy, and execution; and demonstrate a positive attitude, strong interpersonal skills and flexibility.

Challenges you’ll be tackling:

  • Drive category performance: You will be responsible for the performance of your categories across City Grocery and lead assortment quality and customer experience within each category to meet the business metrics each week.
  • Work with product and marketing to build and enhance the customer experience: You will be working alongside cross-functional marketing and product teams to determine appropriate UX and product features; what products are selected, found, displayed; and finally, how it is marketed to Jet’s urban consumer.
  • Meeting the needs of our customers: stay abreast of the competition and trends in the category, as well as learn the latest tools and technology to analyze data and insights at scale.
  • Curate the com Assortment:work closely with the category management team, vendors, analytics, finance and marketing to understand the key drivers of the category.  Marry this information with Jet strategy to identify the ideal brand and product selection for
  • Support Sub Category Perfection:  own and deliver on proper taxonomy, attribution, basic & enhanced content as well as strategies to improve SEO (Search Engine Optimization). 
  • Executing the optimal shopping experience:  Create category specific engagement on site and partner with Marketing via offsite awareness.
  • Lead a team:  Manage, teach and grow a large team. Build best practices and governance in their daily roles.

Core Responsibilities

  • Help the vertical lead deliver on the Jet P&L with ownership over specific category financial targets (e.g. GMV, margin, vendor funding).
  • Hold a strong point of view on of the category – it’s role within Jet, the competitive landscape, and emerging trends.
  • Support on-site product presentation and catalog data, and drive requirements into the search and browse experience – Taxonomy, Navigation, Tagging, Attributes
  • Be customer-centric and focused on delivering seamless experiences across all platforms.
  • Work closely with campaign and program leads and cross-functional partners (including Design, Copy & Content, Marketing, Merchandising and Engineering teams) to align on seasonal program strategies and plans as well as vendor funding.


  • BA/BS degree with a strong academic background
  • 7+ years of relevant professional experience within e-commerce, retail merchandising or category management
  • Strong analytical and critical thinking skills with an ability to see the big picture
  • Ability to develop strong relationships (external and internal)
  • Highly communicative
  • Strong attention to detail
  • Solid understanding of the KPIs, financial metrics, and customer metrics that matter when managing an ecommerce business
  • Comfortable working in an ambiguous environment
  • Bonus: Familiarity with Omniture Web analytics, Looker and SQL


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