Senior Operations Analyst - Walmart Media Group

Senior Operations Analyst - Walmart Media Group

  • Location SAN BRUNO, CA
  • Department Retail
  • Team Walmart Media Group
  • Employment Type -
  • Position -
  • Requisition GH1431580

What you'll do at

The analyst’s primary objective is to drive the entire workflow for our self-service customers which include:

  • Providing technical sales support to many advertisers and customers
  • Providing training and guidance to those who are utilizing our platform for the first time.
  • Creating documentation and helping to troubleshoot ad campaigns when issues arise for advertisers.
  • Optimize campaigns and monitor them daily to ensure there are no performance issues and we generate high return on advertising spend.
  • Assisting with trafficking ad campaigns and help with designing or providing recommendations to the client.
  • Experience with third-party ad-serving systems: Doubleclick, Mediaplex, DG MediaMind, Atlas. Experience with rich media solutions: Doubleclick RM, Mediaplex RM, DG MediaMind, Pointroll, Flashtalking, etc.
  • Knowledge of Flash, HTML, and JavaScript

The Analyst will work as part of a larger pod or sub-team and be willing to take on a number of role with the focus of driving advertiser or customer satisfaction.

Preferred Qualifications

  • Experience in 4+ years of Ad Operations, Ads Engineering, or Marketing / Media Buying.
  • Own the process of ad traffic optimization using proprietary tools, providing support for the Sales and Account Management team, and conducting deep client analysis focusing on growth. 
  • Leverage data using SQL to quickly troubleshoot any issues that arise and impact the performance of the campaign for advertisers.
  • Provide technical support for all involved in the campaign whether internally or externally, including engineering.
  • Prioritize effectively and determine which initiatives to deliver first based on quantitative reasoning and rationale.
  • Evaluate and make decisions on campaign spend rates, user quality, creative performance, and marketplace opportunities.
  • Expertise in Microsoft Excel, Tableau or any dashboarding tools like Tableau, Thoughtspot, or Domo.
  • Dive into investigations and communicate outcomes to management and leadership teams.
  • Ability to work in a hack culture, producing immediate and real-time results on critical tasks that require focus.
  • Bachelor’s degree in Computer Science, Software Engineering, Math, Economics.
  • Great communication & presentation skills.


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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