SHIELD West Specialist - Seasonal

  • Location SALT LAKE CITY, UT
  • Department -
  • Team Member Service Operations
  • Employment Type -
  • Position -
  • Requisition GH1372424

What you'll do at

SHIELD/Watchmen West is looking for Specialists who are interested in expanding their knowledge base by learning the operational side of Jet.com. The ideal candidate is a tenacious Member Services Specialist who consistently seeks new challenges and loves being part of a fast-paced team atmosphere.  

What does SHIELD/Watchmen West do? 

  • Monitor Jet.com backend order flow and alert Product Owners/Developers when necessary 
  • Support Member Services Agents and Leaders 
  • Communicate directly with Members, Merchants and other Jet teams 
  • Fix SKU and Pricing issues to protect margin and improve Customer Experience 
  • Think freely to improve processes and have a say in future development of the SHIELD/Watchmen systems 

 What competences do SHIELD leaders look for when hiring new Specialists?  

  • Action Oriented  
  • Timely Decision Making  
  • Decision Quality  
  • Learning on the Fly  
  • Organization Agility  
  • Perseverance  
  • Priority Setting  
  • Process Management  
  • Strategic Ability  
  • Time Management  

Shift(s) available:  

  • 10:30PM - 7:00AM with Sunday, Monday and Tuesday off  

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