Product Catalog Operations Analyst

Product Catalog Operations Analyst

  • Location HOBOKEN, NJ
  • Department Member Services
  • Team Member Services
  • Employment Type -
  • Position -
  • Requisition GH1292761

What you'll do at

The Analyst, Product Catalog Operations is responsible for monitoring Jet.com product catalog operations and ensuring product data quality and integrity. Your goal is to create an excellent customer experience through operational excellence.

What You’ll Be Working On

  • Master all Jet Product Catalog Operations: Take ownership of the product pipeline, product catalog health and the services behind these operations
  • Technical Expertise: Create ticketing workflows, training materials and high-level analytical reporting
  • Contribute to Team Excellence: Become part of a fast-paced and tenacious team of Analysts that manage cross-functional operations while also leading teams of Support Specialists in other geographic locations, both domestic and abroad

Responsibilities

  • Learn everything there is to know about Jet.com product catalog operations and how they affect the customer experience
  • Continually challenge yourself to learn more and grow the scope of your role
  • Own and optimize operational and service reporting
  • Create, write specifications, and deploy new processes
  • Lead by example, contribute to our values and adhere to our high standard of performance

About You

You’re a risk taker, a dreamer that delivers, you have and can implement big ideas with a positive attitude. You pride yourself on being the first of your friends and colleagues to know what’s happening in the world and staying “in the know.” You have a passion for operations, teamwork and leadership. You want to be a part of one of the fastest growing ecommerce companies around where the only constant is change and you have these main skills:

  • Willingness to do whatever it takes to get the job done
  • Ability to think critically and analytically
  • Proficient understanding of operations
  • Strong organizational and communication skills
  • Fun, creative, team-oriented personality

Qualifications

  • Bachelor's degree from a rigorous undergraduate program with demonstrated high academic achievement
  • Strong technical understanding and ability to learn a highly technical role quickly

Bonus points

  • Valid experience in SQL, Python, Looker
  • Advanced Excel Skills
  • Proven track record of innovation and tenacity

About Jet

Jet is reshaping ecommerce as we know it. Based in Hoboken NJ (just 10 min from Manhattan), we are a shopping site on the relentless pursuit to build the greatest customer experience in the world. At Jet, we believe in bold. That means taking risks, asking “why not”, looking where no one’s looked before and crushing it! Our engineers are utilizing and building world class technologies, to optimize the supply chain, remove unnecessary costs, sprinkle in some surprise and delight all while saving consumers every penny possible and we’re just getting started. At Jet, we have worked hard to build a culture that stresses the importance of learning and of sharing knowledge. If you want to be part of the team that is disrupting the shopping norm and you’re capable of smashing the status quo, we have a hunch you’d look good in purple.

Recently viewed jobs