Senior Manager, Operational Excellence - Retail Core Engine

  • Location HOBOKEN, NJ
  • Department -
  • Team Product Catalog
  • Employment Type -
  • Position -
  • Requisition GH1098785

What you'll do at

What you'll do

Retail Core Engine is tasked with building the technologies that empower shoppers to have an experience that is best in class across a multitude of devices, product categories, and fulfillment options. We partner closely with Retail Leadership to ensure the experience from Supplier to Customer is seamless. 

As the Senior Manager, Operations Excellence within the Retail Core Engine, you will be challenged to deliver innovation at scale balanced with operational frameworks to ensure consistent performance. You’ll work in a close partnership with the Retail Teams to support their efforts to help our customers save money and live better.

Who are you

  • You have excellent data analytics skills with a strong focus on execution
  • You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
  • You have a “customer service” approach to solving problems
  • You have the ability to simplify strategy into simple actions
  • You empower and inspires your team to take action and embrace the mindset that, "Everything can be made better." 
  • You have demonstrated the ability to hire and develop strong leaders and build a high performance team
  • You have a passion for “Operations”What you’ll do: 

In this role you will:

  • Help develop and deploy process innovation and facilitate the sharing of best practices across the organization
  • Be responsible for assisting leadership teams in setting and measurement of actual performance against expected standards
  • Manage all day to day activities related to performance improvement
  • Build, empower, and lead talented operations focused teams in the practical application of continuous improvement tools to drive significant business impact and culture 

Minimum Qualifications

Impact Profile:
  • Minimum 10 years of total work experience 
  • Minimum of 5 years of supervisory/ project management experience
  • Experience in establishing, measuring, and meeting service level agreements, improving the availability, performance, and quality of systems, and managing complex on-the-fly operational concerns
  • Self-directed, well organized and have good follow-up skills
  • Excellent written and oral communication & presentation skills
  • Strong leadership capabilities and interpersonal skills

Preferred Qualifications

e-Commerce Experience


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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