Inventory Control Quality Process Manager

Inventory Control Quality Process Manager

  • Location FLORENCE, NJ
  • Department Fulfillment Center
  • Team Fresh Fulfillment
  • Employment Type -
  • Position -
  • Requisition GH1046588

What you'll do at

The ICQA Process Manager has complete responsibility for overall Fulfillment Center Inventory Control and Quality Assurance.


  • Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
  • Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
  • Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
  • Partner with Process Managers & Operations Managers in the communication of policies.
  • Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
  • Plan & execute cycle counts as described in each area of the facility.
  • Establish & Maintain Inventory handling procedures within the building.
  • Plan for & identify root causes of inventory deviation through cause & effect analysis.
  • Lead & supervise a team of 15-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center. Responsible for the overall direction, coordination, & evaluation of the operation.
  • Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
  • Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
  • Candidate must be able to teach & educate managers and associates on the importance of inventory control & quality assurance.


  • A completed Bachelor’s Degree from an accredited university or 2+ years Jet experience
  • 2+ years related Inventory & Quality Assurance Management experience
  • Supervisory experience in a Distribution or Manufacturing environment


  • Strong analytical, math, data analysis, listening & communication skills
  • APICS certification
  • Ability to show Inventory & Quality improvement in a continually improving environment
  • Ability to quickly pick up various software systems and data analysis tools

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